Shipping Info

At Mirapets, our goal is to offer pet parents the best shipping rates, and fast delivery. Every week we are sending out hundreds or thousands of packages to happy customers around the world.

 

Shipping is broken down into two parts: Processing time and shipping time. Please allow 2-5 business days for processing. 

 

Shipping times vary by location. These are our estimates:

United States 7-13 Business days
France  6-13 Business days
United Kingdom 7-15 Business days
Germany 8-16 Business days
Italy  11-18 Business days
Canada 10-16 Business days
Australia 6-17 Business days
Spain 13-20 Business days
Austria 12-16 Business days
Denmark 12-18 Business days
Netherlands (the) 8-18 Business days
Belgium 8-18 Business days
Sweden 13-18 Business days
Thailand 8-12 Business days
United Arab Emirates 8-15 Business days
Poland 7-15 business days
Bulgaria 7-15 Business days
Saudi Arabia 14-21 Business days
Greece 14-21 Business days
South Africa 18-25 Business days
Other Countries 30-60 Business days

 

  • Shipping time does not include our 2-5 day processing time.
  • Shipping times exclude clearance/custom delays. 
  •  You will receive an email with tracking information once your order ships. 

 

For some shipping companies we work with, it may take 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact support@mirapets.com

 

Mirapets is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. You can contact us so we can attempt to correct the address. If we have made an error, we will fully take responsibility of the original order that was made for you at no charge.

  

Orders are delivered by one of our Trusted Couriers (See Below). If any questions regarding shipping arise, please contact the Mirapets team.

Growing List of Mirapets Trusted Couriers:

  • USPS
  • UPS
  • CJ-Packet
  • Local Delivery 
  • DHL
  • E-Packet

 

For any questions, comments, or concerns do not hesitate to contact support@mirapets.com